Terms

To avoid disappointment, you are advised to place an order at least 10 working days before your celebration date, and four to six months in advance for weddings or custom sugar art.
Unfortunately, I can no longer accommodate corporate orders.
Only wedding orders will be delivered.
Please note – terms can be changed without notice.

NB! I am closed on Mondays!

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Order Collection

  • I am closed on Mondays
  • Sundays are reserved for wedding orders
  • Orders required for a Sunday or Monday must be collected the Saturday before
  • Tuesday to Friday collections must be done between 3PM and 5PM
  • Saturday collections must be done between 8AM and 10AM

Normal Order Terms

  • Receipt of the invoice signifies acknowledgement of the order terms 
  • Cupcakes must be ordered in batches of 12 of a kind, in increments of 12 – unless you order more than 48 cupcakes
  • Orders of 200 cupcakes or more require at least two (2) week’s notice – arrangements can be made depending on my workload
  • Orders of custom sugar paste work require at least two (2) week’s notice – more time may be needed depending on the detail and quantity
  • Quotes are valid for five (5) working days after the quote date
  • On acceptance of a quote – via email – an invoice will be issued as order confirmation
  • For orders valued at R500 or less, full payment is due within 24 hours of receipt of the invoice
  • For the following, a 50% booking fee is required within 24 hours of receipt of the invoice, with the balance of the payment due the day before the delivery/ collection date:
    • orders of more than 60 cupcakes
      • and/or
    • orders valued at R500 or more
      • and/or
    • custom made sugar paste decorations
  • EFT payments are preferred – proof of payment to be emailed
  • Please use the invoice number as a payment reference
  • If you make use of a direct cash deposit, an additional R20 is required to cover the bank fees

Wedding Order Terms

  • Cupcakes must be ordered in batches of 12 of a kind, in increments of 12 – unless you order more than 48 cupcakes
  • Orders of 200 cupcakes or more require at least two (2) week’s notice – arrangements can be made depending on my workload
  • Orders of custom sugar paste work require at least two (2) week’s notice – more time may be needed depending on the detail and quantity
  • Quotes are valid for five (5) working days after the quote date
  • On acceptance of a quote – via email – an invoice will be issued as order confirmation
  • Receipt of the invoice signifies acknowledgement of the order terms 
  • Delivery and setup fees:
    • starts at R200
    • final fee to be determined by the labour involved
    • there may be an additional charge if the venue is more than 50km away from me
  • Cake and cupcake stands are not available from me
  • A 50% booking fee is due within 24 hours of receipt of the invoice
  • The balance of the payment due two (2) weeks before the delivery date
  • Wedding orders can be changed up to two (2) weeks before the delivery date
  • Wedding orders can be cancelled up to two (2) weeks before the delivery date – 90% of payments received will be refunded
  • Cancellation less than two (2) weeks before the delivery date will receive a 50% refund of total payments made
  • EFT payments are preferred, proof of payment to be emailed 
  • Please use the invoice number as a payment reference
  • If you make use of a direct cash deposit, an additional R20 is required to cover the bank fees

Whilst every care is taken during preparation and delivery, I can accept no responsibility for the cake and/or cupcakes after delivery or collection.

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